Stock items can be returned without a restock charge for full refund or store credit, as desired. Special order items can be returned for 100 percent store credit, which is good for any future purchases. If store credit is not desired for special order items, a 15 percent restock/freight charge is applied against the refunded amount. Please note that all returns must be new and in original, undamaged packaging without wire cuts (and have not been installed). Select special order products are not returnable and we will notify you of that at time of purchase.